As a woman, it can be hard to find clothes that fit you right and are also affordable. Check out our Dia & Co review to learn why we love this plus-sized retailer and then decide if Dia & Co is right for you and your budget.
What is Dia & Co?
Dia & Co is a plus-sized fashion retailer that is “designed to inspire.” They exclusively style in sizes 10-32 and offer key features to help plus-sized women feel comfortable in their clothes and their clothes-buying experience. In this Dia & Co review, we’ll break down their top features and show their pros and cons so you have all the information you need before you make a buying decision.
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Dia & Co Features
Here are the top features of Dia & Co:
Style Quiz
They offer a style quiz to help you discover your body shape. It’s a few simple questions about your body shape, sizes, and common clothes problems you run into. They then use stylist expertise and data science to help you find your perfect fit.
Try before you buy
Dia & Cos Try Before You Buy program allows you to pick up to 10 items from their shop and try them on at home for up to 5 days. There’s a $20 refundable deposit for this service. Once you try your items on, you can keep what you like and send the rest back.
To use this feature, rather than adding items directly to your bag, simply click on the “try before you buy” button below the “add to bag” button.
Dia Boxes
In addition to their individual items and online store, they also have two types of styled boxes, the style box and the active box. Basically, you take their quiz to help them recommend products based on your shape and fashion preferences. The boxes allow you to select 5 items to try on at home.
Dedicated stylists
Once you take the stylist quiz and sign up for your first style box, you’ll have access to a dedicated stylist. Together with your stylist, you’ll work to select the pieces you want to try on. The stylist will answer your questions, help you select sizes, and even advise which products would look best on your body shape.
Outfit Bundles and Special Edition Boxes
If you’re short on time or just hate shopping but still want to look cute and be on-trend, they have outfit bundles and special edition boxes. These bundles include curated on-trend seasonal looks.
Shopping Categories
Want to make shopping easier? They offer a section called “Occasions,” where they break down outfit ideas in the following occasion categories:
- The Cozy Shop
- The Vacation Shop
- The Holiday Shop
- Best Dressed Guest
- Weekend Wardrobe
- Wear to Work
- Date Night
Free Shipping
Dia & Co offers free shipping both ways for shop purchases and style boxes and active boxes.
Return Policy
They accept returns within 30 days of the shipping date. The clothes need to be unworn with the original tags attached, and it cannot be an item marked final sale.
Real try-ons
They have real try-ons with real women of all shapes and sizes to make sure their clothes actually fit (no more back gaps, button gaps, or sleeves that are too tight).
Rewards program
They offer $5 for every 250 points you earn. At a minimum, every $1 equals one point, but you can also earn points by doing things like creating an account (50 points), sharing on Facebook (25 points), following them on Facebook (10 points), and so on. You can also earn points faster as you spend more money and advance to higher rewards tiers.
Referral program
If you love their clothes and talk about them with your friends, you can easily get credit for free clothes. Every time you refer a friend, you’ll get a $25 credit when they purchase. Once you create an account, scroll to the bottom of their website to get your unique referral code.
Pricing
Here’s our take on the pricing at Dia & Co.
Style Box
For a $20 deposit, you get the following:
- 5 items to try on at home
- Free shipping and exchanges both ways
- 25% off if you keep all 5 items
- $20 credited back to you if you keep at least one item from your box
Individual Shop Purchases
If you aren’t interested in a style box (or getting 5 pieces at a time), you can also purchase items individually from the store. Their prices on individual items range from $14 to $228 before applying coupon codes and discounts.
Customer Service and Support
They have amazing customer support. You can chat with them online or call them at 855-631-2513. They are available from 9 am-6 pm EST Monday through Friday. The only downside is that they aren’t available if you’re shopping after hours or on the weekend.
Signing up and getting started
Ready to get started? Get started today by taking the style quiz or simply go here to browse their store and get 40% off your first order.
Promotions, Bonuses, and Coupons
Get 40% off your first order with welcome cover welcome40.
Get 25% off your Dia Bix items if you keep all 5 of them.
Pros and Cons
Here are the top pros and cons from our Dia & Co review:
👍 Pros:
- Free shipping both ways
- Affordable
- Great coupons and sales
- Made for plus-size women
👎Cons:
- 30-day return policy
- 5 day try-on period for style boxes
- $20 service fee on boxes if you don’t purchase any of the items
- Use of actual plus-sized models is questionable
Frequently Asked Questions
Here are the most frequently asked questions about Dia & Co.
How does the Try Before You Buy work?
You can pick items from the shop, and for a $20 refundable deposit, they’ll ship them to you to try on at home. If you like the items, keep them, and your account will be charged (less the $20 deposit you made). If you don’t like them, you can ship them back within 5 days, and they’ll refund you your $20 deposit.
How do I know the clothes are clean and sanitary?
All returned clothes are inspected thoroughly. They also use high-temperature steam to disinfect, and de-wrinkle returned clothes. If a customer reports that they have contracted COVID-19, their returns will be destroyed and will not re-enter their inventory. Furthermore, team members that work in their warehouses wear gloves, warehouse surfaces are disinfected regularly, and employees do not come to work if they are sick.
How do I return items I don’t want?
Simply request a return label from Dia & Co within the return time frame.
What if I need more than 5 days to try on Style Box clothes?
If you need more time, they’ll extend your try-on period. Simply email Dia & Co’s support at suppot@dia.com or call them at 855-631-3513 from 9 am-6 pm Monday through Friday.
How much are the items in the Style Box?
The prices in the boxes vary, but an invoice is included so you can check the prices to make sure they fit in your budget before you decide to keep them.
Final Thoughts
Where do I sign up!? With cute clothes, amazing customer service, good prices, a rewards program, and killer coupons and sales Dia & Co have really hit a home run. I love that they seem to have worked to intentionally create a positive shopping experience for women of all shapes and sizes.